Privacy Policy

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Last Updated: April 15, 2025

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Solvei8 (“we,” “our,” or “us”) is a brand owned and operated by Buyogo Technologies Pte. Ltd., a company registered in Singapore. We develop and operate software-as-a-service (SaaS) products tailored for the apparel manufacturing industry. This Privacy Policy outlines how we collect, use, store, and protect information when you use our services, including our websites, web applications, and mobile applications.

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By using our services, you agree to the collection anduse of information in accordance with this policy.

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1. Scope of This Policy

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This Privacy Policy applies to:

• All web and mobile applications developed by Solvei8
• All users of our software, including factory managers, supervisors, and factory floor workers
• Our official website and related web services

This policy is intended to comply with applicable privacy laws and requirements for publishing apps on the Google Play Store and Apple App Store.

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2. Information We Collect

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a. Personal Information (Limited Use Cases)

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We may collect:

• Full name
• Email address

These are collected only when necessary, such as creating administrator accounts or for operational support. Most users are not required to submit any personal information.

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b. Account Information

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User credentials are created by system administrators and not linked to personal identifiers.

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c. Automatically Collected Technical Data

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We collect anonymized technical data such as:

• IP address (anonymized)
• Browser type and version
• Device type and OS
• Time and duration of usage
• App interactions and performance logs

d. Device Tokens for Push Notifications

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We use FirebaseCloud Messaging (FCM) to send push notifications. This involves collecting device tokens that are:

• Unique to your device and app installation
• Used solely for operational or service-related     messaging
• Not linked to personally identifiable information

3. How We Use Your Information

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We use your information to:

• Provide and improve our services
• Authenticate users and manage sessions
• Send essential emails and push notifications
• Respond to support requests

We do not use your data for advertising or sell it to third parties.

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4. Legal Basis for Processing

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Our data processing is based on:

• Performance of a contract
• Legitimate business interests
• Legal obligations
• User consent (when applicable)

5. Use of Third-Party Services

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a. Email Services

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We use Brevo (formerly Sendinblue) for system-generated emails such as account credentials and updates.

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b. Push Notification Services

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We use Firebase Cloud Messaging (FCM) to deliver push notifications to registered devices.

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6. Cookies and Tracking Technologies

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We use minimal cookies or tracking technologies, limited to:

• Session management
• Anonymized analytics for performance monitoring

7. Data Retention

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We retain data only as long as necessary for service delivery, legal compliance, or troubleshooting. Personal data is deleted onrequest or when no longer needed.

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8. Data Security

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We implement secure communication (HTTPS), encrypted data storage, and role-based access control to protect your information.

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9. Data Transfers and International Processing

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Data may be processed in jurisdictions outside your own. We ensure adequate legal safeguards for international data transfers.

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10. Your Data Rights

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Depending on your location, you may request:

• Access to your personal data
• Correction or deletion
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, contact us at info@solvei8.com.

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11. Children’s Privacy

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Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

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12. Changes to This Privacy Policy

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We may update this policy periodically. The current version is always available on our website and in-app. Major changes will be communicated appropriately.

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13. Contact Information

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If you have any questions or concerns, please contact:

Buyogo Technologies Pte. Ltd.
6 Battery Road, #15-03, Singapore (049909)
Email: info@solvei8.com

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